Terms of service

OVERVIEW

This website is operated by Barbaloong. Throughout the site, the terms “we”, “us”, and “our” refer to Barbaloong.

Barbaloong provides this website, including all information, products, services, tools, and content available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional policies referenced herein or available on our website.

Our store is hosted on Shopify, which provides the e-commerce platform that enables us to sell products and services to customers worldwide.

If you do not agree to these Terms, you should not access or use this website.

Eligibility and Use of Service

By accessing or using this website, you represent and warrant that:

You are at least the age of majority in your state, province, country, or jurisdiction of residence.

You have the legal capacity to enter into binding agreements.

You will not use our website, products, or services for any unlawful, fraudulent, or unauthorized purpose.

You will comply with all applicable laws, regulations, and rules when using our website.

Any breach of these Terms may result in suspension or termination of your access to our services.

Product Information and Pricing

We strive to ensure that all product descriptions, specifications, images, pricing information, and other content on our website are accurate and up to date.

However:

Product colors and appearance may vary depending on your device, monitor settings, and display capabilities.

Product images are for illustrative purposes and may not exactly reflect the final product.

Prices, promotions, discounts, and product availability are subject to change without prior notice.

We reserve the right to correct any pricing errors, inaccuracies, or omissions at any time.

We reserve the right to discontinue any product or service without notice.

Orders and Billing Accuracy

By placing an order, you agree to provide current, complete, and accurate purchase and account information.

We reserve the right to:

Refuse or cancel any order at our discretion.

Limit quantities purchased per person, household, account, or order.

Request additional verification before accepting or processing an order.

Cancel orders suspected of fraud, unauthorized activity, abuse, or violations of these Terms.

If an order is canceled after payment has been processed, an appropriate refund will be issued to the original payment method.

For additional information regarding payments, please review our Payment Terms.

For information regarding returns, refunds, and exchanges, please review our Return and Refund Policy.

Payment Terms

Payment methods available at checkout may include major credit cards, debit cards, Shop Pay, Apple Pay, Google Pay, and other payment options displayed during checkout.

By submitting payment information, you authorize us and our payment providers to charge the total order amount, including applicable taxes and shipping charges.

All payments are processed through secure third-party payment providers.

Barbaloong does not store or have direct access to your complete payment card information.

Additional details regarding payment processing are available in our Payment Terms.

Shipping and Delivery

Shipping methods, delivery estimates, shipping costs, and shipping conditions are outlined in our Shipping Policy.

By placing an order, you acknowledge and agree that:

Delivery times provided on our website are estimates only.

Actual delivery times may vary due to shipping carrier operations, customs clearance, weather conditions, public holidays, or other circumstances beyond our control.

Orders may be fulfilled and shipped from international fulfillment centers depending on product availability and logistics arrangements.

Responsibility for the package transfers to the customer upon successful delivery to the shipping address provided during checkout.

We are not responsible for delays caused by shipping carriers, customs authorities, or force majeure events.

Force Majeure

Barbaloong shall not be liable for any delay, interruption, or failure to perform any obligation under these Terms when such delay or failure results from events beyond our reasonable control.

Such events may include, but are not limited to:

Natural disasters

Extreme weather conditions

Pandemics or public health emergencies

Transportation disruptions

Customs delays

Government actions or restrictions

Labor disputes or strikes

Internet outages or technical failures

Acts of war, terrorism, or civil unrest

Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return and Refund Policy.

Before making a purchase, customers are encouraged to review the Return and Refund Policy carefully to understand:

Return eligibility requirements

Return shipping responsibilities

Refund processing timelines

Exchange availability

Conditions for damaged, defective, or incorrect items

Intellectual Property

All content available on this website, including but not limited to:

Text

Product descriptions

Images

Graphics

Logos

Icons

Videos

Design elements

Website layout and functionality

is owned by Barbaloong or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, republish, transmit, display, sell, or exploit any content from this website without our prior written consent.

Unauthorized use of our intellectual property may result in legal action.

Third-Party Services and Links

Our website may contain links to third-party websites, applications, platforms, or services.

These links are provided solely for convenience.

We do not control and are not responsible for:

The content of third-party websites

Their privacy practices

Their security measures

Their business practices or policies

Any transactions conducted outside of our website

Your use of third-party websites is at your own risk.

We encourage you to review the policies of any third-party services before using them.

Prohibited Uses

You may not use this website or its content:

For any unlawful purpose

To violate any local, national, or international law

To infringe upon intellectual property rights

To transmit malicious software, viruses, or harmful code

To collect personal information without authorization

To harass, abuse, threaten, discriminate against, or harm others

To interfere with website security or functionality

To engage in fraudulent, deceptive, or abusive conduct

Violation of these Terms may result in termination of access to our website and services.

Disclaimer of Warranties

To the fullest extent permitted by law, all products, services, information, and website content are provided on an "as is" and "as available" basis.

We do not guarantee that:

The website will always be available or uninterrupted

The website will be free from errors or defects

Information on the website will always be complete, accurate, or current

Any defects or errors will be corrected immediately

Your use of the website is at your own risk.

Limitation of Liability

To the fullest extent permitted by applicable law, Barbaloong, its owners, affiliates, employees, contractors, service providers, and partners shall not be liable for:

Indirect damages

Incidental damages

Special damages

Consequential damages

Loss of profits

Loss of revenue

Loss of data

Business interruption

Delays in shipping or delivery

Issues arising from third-party services

Nothing in these Terms shall exclude or limit liability where such limitation is prohibited by applicable law.

Indemnification

You agree to indemnify, defend, and hold harmless Barbaloong, its affiliates, partners, service providers, employees, officers, and agents from and against any claims, liabilities, damages, losses, costs, or expenses arising from:

Your violation of these Terms

Your misuse of the website

Your violation of applicable laws or regulations

Your infringement of any third-party rights

Privacy Policy

Your use of this website is also governed by our Privacy Policy.

The Privacy Policy explains how we collect, use, store, disclose, and protect your personal information.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Italy.

Any disputes arising from or relating to these Terms shall be subject to the jurisdiction of the courts located in Cagliari, Italy, except where mandatory consumer protection laws provide otherwise.

Nothing in these Terms affects any statutory rights that consumers may have under applicable consumer protection laws.

Changes to These Terms

We reserve the right to modify, update, or replace these Terms at any time.

Any changes will become effective immediately upon publication on this page.

Continued use of the website after any updates are posted constitutes acceptance of the revised Terms.

Customers are encouraged to review these Terms periodically.

Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: Barbaloong

Email: hello@barbaloong.com

Phone: +39 347 235 2687

Business Address: Via Tommaso Albinoni, 36, 09045 Quartu Sant'Elena CA, Italy

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM Central European Time (CET)